AT&T is reporting outages among its wireless phones in portions of southeast Pennsylvania, Delaware and southern New Jersey.
The company says it's dealing with a rare instance in which fiber optic cable has been cut in two separate locations: Sellersville, Pa., and Hudson, N.Y.
AT&T spokeswoman Ellen Webner said the outages are largely concentrated in three Pennsylvania areas: York, Lancaster, and Wilkes-Barre. But the company has had reports of scattered outages in Delaware and southern New Jersey, she said.
The fiber optic cables are buried far beneath the surface, Webner said. Crews are working to repair them, and there has been some rerouting to restore service to some customers, she said. But she said she doesn't know how many customers are affected, and how long it will take to restore service, she said.
Cable cuts have the capability to affect service far from the actual site of the cuts, she said. The cell towers owned by AT&T are operating fine, she said.
"To have a cable cut is not unusual," she said. "But to have two of them on the same day, that really is unique."
AT&T does not own the cables, which are in use under contract, she said.