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  1. #1

    Stringer cracked on brand new board

    I purchased a Channel Islands Even Keel a few months ago, cause I wanted an old school Steve Lis style twin fin. Had a chance to get out on it about 5 times or so, and absolutely love the board. However, yesterday I noticed that the board has a bunch of small cracks along the stringer, where I sit. I'm super irritated, as this is the first brand new board I have purchased in years, plus I've owned enough boards to know that this isn't standard wear and tear like pressure dents and such. I've never had this happen before (i've had boards crack along the stringer, but after years of use). My question is, has anyone ever tried contacting Channel Islands about this type of stuff before, and if so what was the response? Other than this issue, the board is in pristine condition, and all I can figure is either their materials are crap, or their construction sucks (or maybe I'm a fat a$$).

  2. #2
    Never tried contacting them, but you should...can't hurt. I think you have a valid case, stringers shouldn't crack after a handful of uses.

  3. #3
    It sounds like you got a board with a light glass job and your putting pressure dents on the deck of the board. I'm going to guess it's your knees causing the dents. The stringer is the wood piece running down the middle of the board, you haven't cracked that and it's still ride-able.

  4. #4
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    Quote Originally Posted by ihatelongboarders View Post
    It sounds like you got a board with a light glass job and your putting pressure dents on the deck of the board. I'm going to guess it's your knees causing the dents. The stringer is the wood piece running down the middle of the board, you haven't cracked that and it's still ride-able.
    yup. might be a light density blank, too. might be nothing to do w/ the glassing, but the blank is too low density & is crushing beneath your weight. given that CI is known for being a high performance board company that glasses boards lightly regardless of design, i'm not sure you have any recourse. where a guy like brian wynn would glass a stock retro fish w/ a 6x4 deck or heavier, CI does every single stock board under 6'4" w/ a 4x4 deck. combo that w/ a low density blank & you've got a recipe for deck crush.
    surfboards don't come w/ warrenties like a tv. best thing to do would be to take it to your local ding guy & have him add a deck patch of 4 or 6oz cloth on the deck to reinforce it.

  5. #5
    No, it's not a light glass job. The even keel model has a 6/4 on top and 6 on the bottom, plus a heavy gloss coat. If this thing was a potato chip with a matte finish I would expect this, but not on a board with this type of glass job. Where the cracks are, it's not dented; it's cracked. Here's a pic of the type of damage im talking about (my boards at home, i just pulled this off the web- but it's the same thing).index.jpg

  6. #6
    I was thinking that the best thing to do would be to throw a patch on it. I'm just bummed that the wife let me buy a new board, and the damn thing is already falling apart. And to think I was going to have once shaped for me, but I didn't want to wait...

  7. #7
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    it's not falling apart & unless you think those quarter size dimples are taking on water, they're nothing to worry about. based on the pic, they're cracks in the gloss coat, not the actual fiberglass.

  8. #8
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    Quote Originally Posted by Thunderpossum View Post
    I was thinking that the best thing to do would be to throw a patch on it. I'm just bummed that the wife let me buy a new board, and the damn thing is already falling apart. And to think I was going to have once shaped for me, but I didn't want to wait...
    1960's tech is 1960's tech. jump ahead 4/5 decades, dive into the current tech pool, and
    savor the lovely warmth of the water. put another way DONT ASK FOR IT…C/I is a snowboard company.

  9. #9
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    Kind of a bummer...Seems that is pretty much the run of the mill life cycle of a basic PU stick though. Just get your ding guy to do a nice repair on her and move on. First fart in a new car seat, she ain't new no more. Do any of your other boards wear in that spot? Maybe the next time have your guy put a patch on your knee/heel spot. What was that cue delivered, tax,title and shipping charges? $800? Does your old lady know that? That's 2 new dishwashers and a coffee maker. Or 2 new sets of tires on the Camry. Can see where it hurts your heart. Seems this same thread is repeated constantly on this forum.

  10. #10
    Quote Originally Posted by Thunderpossum View Post
    No, it's not a light glass job. The even keel model has a 6/4 on top and 6 on the bottom, plus a heavy gloss coat. If this thing was a potato chip with a matte finish I would expect this, but not on a board with this type of glass job. Where the cracks are, it's not dented; it's cracked. Here's a pic of the type of damage im talking about (my boards at home, i just pulled this off the web- but it's the same thing).index.jpg
    A few things to consider:

    --you rode the board fell on it, stomped on it pretty hard, etc. all boards ding, get pressures...even heavy logs.

    --Regardless of a "glass job," the foam also plays a part when it comes to this type of pressure denting/cracking of the glass. CI may have over cut the blank...crust to far past the crust and you'll have heavy pressure denting...even with a 6oz glass job. Something that you can't really QC...but depends on the machine cutter's atttitude, how many boards they have to cut...was it over scrubbed...etc.

    --+1 what NJ said...but over a very long time it will likely take on water, but you're not going to get a warranty claim/refund. Basically product usage...you drove the car off the lot...If you're concerned about it take it to a shop...pay for the repair...they'll sand out the cracks in the hot coat and may glass it or just seal it--depends on the shop ;-). But depending on how badly your own board is..its not an urgent problem. Fix it when we have a flat spell--however, realize these type of dings always come back...you'll be in the same spot after the fix.

    --I feel for ya...always a bummer to break in a new board...