I have a Ripcurl E-Bomb and some of the tape started coming undone and since Ripcurl offers a lifetime warranty on stitching and taping i was going to send it in, but realized i don't have the receipt. Does anyone know if I need the receipt when i send it in?
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Thread: Wetsuit Warranty
Oct 6, 2010, 08:37 PM #1
Oct 6, 2010, 08:53 PM #2
I figure that you do, you will need proof of purchase for your wetsuit.
Oct 6, 2010, 10:27 PM #3
check their website...it should say on there. i would assume, however, that you would need either the tags or the receipt for warranty work.
Oct 6, 2010, 11:21 PM #4
Oct 7, 2010, 01:03 AM #5
this really sucks...
Oct 7, 2010, 01:06 AM #6
It's not too expensive to get fixed, just really depends on how much tape is undone and around what areas in your specific case.
Oct 7, 2010, 02:16 AM #7
how old is the suit? i've had a bunch of e-bombs & f-bombs & never run into this problem. might be cheaper/easier to just replace it? or call up hyperflex & see if you can drop it by their factory & have them do the repair?
Oct 7, 2010, 02:38 AM #8Member
- Join Date
- Jul 2008
did you buy online? happened to me last year, i didnt have my receipt, so just had to look on the site - through my order history for the order number. called them and asked that they mail me the invoice. if you bought in a shop maybe they can do something similar..
Oct 7, 2010, 03:32 AM #9
i bought it in a shop 1-1 1/2 years ago. its really nothing bad just the tape on the leg came off and it leaks pretty bad. Definitely not bad enough to replace the whole suit, thought i might get lucky and get a brand new suit as well. but if hyperflex would do that for a decent price, i might have to try that.
Oct 7, 2010, 10:22 AM #10Member
- Join Date
- Jun 2009
Go back to the shop and tell them and they should be able to work out something for you for proof. Also, if you paid with a CC you can look up the purchase online or call them and they will get it for you. Either way you should be able to get something.