UPDATE: Airline charges for surfboards.

Discussion in 'Mid Atlantic' started by CharlieInOC, Jan 14, 2009.

  1. CharlieInOC

    CharlieInOC Well-Known Member

    394
    Sep 17, 2007
    Just thought I share our recent experiences traveling with surfboards to Puerto Rico on Continential. Three of us went down each with 4 surfboards in our coffins, we all checked in at different times at Newark airport. 1st guy was charged $400, I was charged $65, and 3rd guy charged nothing because they weren't sure if there was room, there was. Just goes to show you that "luck" has everything to do with how you will be charged traveling with boards. My advice, travel with as few boards as possible, plan for the worst , and hope for the best
     
  2. Shakagrom

    Shakagrom Well-Known Member

    589
    Aug 22, 2008
    On my latest trip to california during christmas i couldnt take any boards because they said $100 per board. I had to rent boards wherever I could- it sucked. most shops don't open until 9 and very few allow you to take it to your hotel over night so that meant no dawn patrols!:mad: I think JetBlue only charges like 15-20 a board. I flew my boards on JetBlue last year and it was pretty cheap.
     

  3. surferboi0911

    surferboi0911 Well-Known Member

    262
    Apr 18, 2007
    im taking jet blue to PR in march and its looking like 50 a board
     
  4. MDSurfer

    MDSurfer Well-Known Member

    Dec 30, 2006
    Just curious. . .

    Did the two of you who paid $65 and $0 respectively help soften the $400 hit on the 1st guy, or did he just swallow the expense? And did you write a detailed letter of complaint about the disparity in the charges? I'd love to hear their response if you ever got one.
     
  5. mikedub

    mikedub Well-Known Member

    198
    Aug 2, 2007
    What part of PR did you stay in, my friends and I are trying to plan a trip in march. Were looking at staying in Rincon area.
     
  6. pvjumper05

    pvjumper05 Well-Known Member

    685
    Jun 15, 2008
    yeah its all about luck
     
  7. Shadow Surfer

    Shadow Surfer Well-Known Member

    49
    Mar 11, 2007

    That's interesting and efffed up. I'm leaving for PR in two weeks via Continental. I was expecting to pay $100 for each board bag, each way. I have two boards in one bag, so i'm figuring 200 beans total round trip. So what you're saying..Is that your boy got charged per board..not per board bag? If so..that's gonna suck big hairy......! Hopefully luck will be on my side. I like how they tell you these things in advance..NOT! I guess they just make up the rules as they go!
     
  8. davincimoon

    davincimoon Well-Known Member

    149
    Jul 31, 2008
    I wrote those bastards over the summer and this is their retarded response...(note the rising fuel costs rhetoric)

    "...Thank you for contacting Continental Airlines.

    I certainly understand your frustration with fees being implemented when, in the past, there were no fees for surfboard baggage. In the face of increased operating costs, particularly rising fuel costs, Continental has implemented new fees and increased existing fees. This has taken place over the past few months, as the market environment has become increasingly complimented and difficult. Our goal is to provide our passengers with safe, reliable travel, while remaining a viable entity.

    Please be assured that I have forwarded your concerns, in detail, to the appropriate members of our senior management team for their review. As we are continually striving to improve the level of service that we provide to our valued customers, your feedback is vitally important to us.

    We appreciate your e-mail and hope to see you on a future Continental Airlines flight.

    Regards,

    Georgia Bargmann
    Customer Care Manager"
     
  9. jbird

    jbird Well-Known Member

    47
    Jan 25, 2007
    Continental charges $100 one way per bag with up to 2 surfboards. It goes to $400 per bag for up to 3 boards, and $700 for 4 or more boards. Makes no sense at all since 3 boards in one bag doesn't really take up any more space. Just b**sh*t way to jack up the profit margin. Oil just dropped below $35 a barrel. What's their excuse for charging now?
     
  10. scotty

    scotty Well-Known Member

    706
    Aug 26, 2008
    I think you answered your own question.
     
  11. CharlieInOC

    CharlieInOC Well-Known Member

    394
    Sep 17, 2007
    This is the stated policy. It's pretty easy to figure out that traveling with 2 boards is your best bet when flying Contential. You would be safe in figuring that your round trip fees are going to be $200. Yes, they are f***kin crazy to expect someone to pay $700 one way for 4 boards in one coffin. If you are traveling with 2 or more people, and say you're bringing 4 boards, my recommendation would be to pack 2 boards in one smaller case and then put it in a larger coffin with the other 2 boards. If you're lucky, you will get thru with a $100 or less charge. If they open the coffin and want to count boards, then simply check the smaller case seperately from the larger coffin and you're charge $200 each way instead of the $700 quoted online. My experience is that you will get away with a $100 charge at least 50% of the time. Remember to smile and tell the gal checking you in how great she looks today even if she is a beast!!
     
  12. mikedub

    mikedub Well-Known Member

    198
    Aug 2, 2007
    Where did you end up staying once you were there and did you rent a car?
     
  13. bbnj

    bbnj Well-Known Member

    52
    May 26, 2008
    the airlines have been taking a big hit for the past 5 years or so and many have gone on the verge of bankrupcy, so now that fuel has dropped people wonder why fees and high airfair have not dropped with the fall in fuel prices. Airlines are making up for the money they lost over the past few years by simply keeping fees and prices high. If fuel costs stay down look to see fees and airfair start to slowly go down over the next year or so. That will help with the cost to travel with your boards.
     
  14. rodndtube

    rodndtube Well-Known Member

    819
    May 21, 2006
    It pays to read the Contract of Carriage, or at least the baggage policies, before booking your "cheap" flight. Continental's policy is as follows so the $400 guys is SOL.

    Surfboard charges for one bag and
    - 1 or 2 boards, $100.00;
    - 3 boards, $400.00;
    - 4 boards, $700.00
    Plus any excess baggage fees that may apply and NTE 70 lbs.
     
  15. Aguaholic

    Aguaholic Well-Known Member

    Oct 26, 2007
    Some airlines charge per board too. Not just per bag. I find the over packing method works fairly decent. I made a bubble wrap sock that fits 2 boards. And I put that in my board bag along with some towels all taped up. I never had anyone unpack my boards to check. They may unzip it and look in. But, they aren't going to rip it all apart to check. At least it never happen to me.
     
  16. CharlieInOC

    CharlieInOC Well-Known Member

    394
    Sep 17, 2007
    You will need a car to get around, don't even try without one. I am lucky and have friends that own a house which they are kind enough to let me stay at. If you need a place, PM me I can hook you up no problem.