Career / Life Advise Tread

Discussion in 'All Discussions' started by DawnPatrol321, Aug 9, 2018.

  1. La_Piedra

    La_Piedra Well-Known Member

    Oct 9, 2017
    This ain't my first rodeo, dawg...but thanks for your sage advice.
  2. McLovin

    McLovin Well-Known Member

    Jun 27, 2010
    Good on you for working until the end. It's good to have a clean resignation, because you never know when doing the opposite will end up biting you in the ass in the future. Especially if your previous boss can hold a grudge.
    DosXX and DawnPatrol321 like this.

  3. La_Piedra

    La_Piedra Well-Known Member

    Oct 9, 2017
    I've burned so many bridges, I might as well live on an island.
  4. DosXX

    DosXX Well-Known Member

    Mar 2, 2013
  5. antoine

    antoine Well-Known Member

    Mar 10, 2013
    I have att e mail. My account was hacked and customer service( haha) is no help. Can't get to new e mails because of password authentication.
    Other than saying f it. And creating a new e mail I thought I'd ask if you guys had a better solution?
  6. Carson

    Carson Well-Known Member

    May 19, 2006
    I strongly recommend going back to pen and paper. Email is the debil, momma.
  7. headhigh

    headhigh Well-Known Member

    Jul 17, 2009
    Got to be some way to access it. Keep going after customer service (politely :D). Here's a few obvious and not so obvious tips when dealing with a customer service call center:
    • Escalate your issue to a manager, then escalate again. The low level reps and even managers will cower in fear at the word escalate.
    • Try rep shopping - hang up when they can't help you and immediately call back to get a different rep who might have more tricks up their sleeve.
    • Demand to speak to a rep in the USA. Keep demanding this over and over until they transfer you. USA based reps are generally more helpful.
    To keep this on topic, once upon a time I worked as a phone based CS rep for a big e-commerce company.

    In the future, take the time to set up multi-factor authentication.
    antoine likes this.