Career / Life Advise Tread

I have att e mail. My account was hacked and customer service( haha) is no help. Can't get to new e mails because of password authentication.
Other than saying f it. And creating a new e mail I thought I'd ask if you guys had a better solution?

 

I strongly recommend going back to pen and paper. Email is the debil, momma.

 

Got to be some way to access it. Keep going after customer service (politely ). Here's a few obvious and not so obvious tips when dealing with a customer service call center:

• Escalate your issue to a manager, then escalate again. The low level reps and even managers will cower in fear at the word escalate.
• Try rep shopping - hang up when they can't help you and immediately call back to get a different rep who might have more tricks up their sleeve.
• Demand to speak to a rep in the USA. Keep demanding this over and over until they transfer you. USA based reps are generally more helpful.

To keep this on topic, once upon a time I worked as a phone based CS rep for a big e-commerce company.

In the future, take the time to set up multi-factor authentication.

 

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Damn dude solid pitch.