Whiskey Returns?

Discussion in 'Mid Atlantic' started by darippah, Mar 27, 2012.

  1. darippah

    darippah Well-Known Member

    367
    May 27, 2008
    Bought a wetsuit from whiskey in July 2010, it now has some holes and lets water in. I'm passed the Xcel warranty, but when I log on to whiskey's site it allows me to return it for a Refund? seems a bit crazy, and I kinda feel bad since i got a great deal... what do you guys think
     
  2. SUPREME

    SUPREME Well-Known Member

    148
    Sep 8, 2011
    Save yourself the trouble.. either buy a new suit or by neoprene cement
     

  3. rvb

    rvb Well-Known Member

    237
    Mar 2, 2011
    if its on the seam, xcel will probably fix it for nothing, or at least cheap. they did for free in my case. they said it was defective. but if just small holes, not defective seams, not on the seam, as mentioned, by neoprene cement. i just patched a few holes on my 4/3, but to be extra safe i had my pops sew em up with super strong thread, then patched over that with the cement.
     
  4. richp12

    richp12 Well-Known Member

    110
    Apr 13, 2009
    go to a dive shop, if it's a simple fix they'll do it for free.. i went to the shop right before the bridge in avon, they fixed my hood.. i'd go on a sunday tho, the guy who works then is super helpful.

    plus, you wont have to pay for shipping
     
  5. surfislife

    surfislife Well-Known Member

    166
    Nov 17, 2011
    if they're allowing you to refund it i don't see why not..
     
  6. Driftingalong

    Driftingalong Well-Known Member

    356
    Mar 6, 2008
    I'm pretty sure they have only a 30 day return policy.